Silicon Power

Powermatic Limited Warranty Statement

This limited warranty applies to the product sold (by Powermatic or a Powermatic authorized reseller) with this Limited Warranty Statement.

Powermatic warrants that the product you have purchased from Powermatic or from a Powermatic authorized reseller is free from manufacturing defects in materials or workmanship under normal use during the warranty period.

Powermatic provides carry-in warranty service for the products sold within this Limited Warranty Statement.

Purchaser need to produce proof of purchase (e.g. tax invoice/receipt) when you send your product for service.

Whilst Powermatic endeavors to repair the product as expeditiously as possible, Powermatic shall not be in any way liable for any losses, financially or otherwise, or any consequential damages that may be suffered by the purchaser arising from any delays whatsoever.

Powermatic will ensure that the parts used to replace the units or parts shall substantially be of similar fittings and specifications and is under no obligation to supply products or any parts thereof which are identical in all aspects to the products or parts.

During the warranty period, Powermatic will repair or replace the defective parts. All parts or products removed under this warranty become the property of Powermatic. The warranty term for a replacement part in servicing the unit is the remainder of term of the unit into which it is installed.

It is the sole responsibility of the purchaser to back up data and remove any confidential, proprietary, or personal information before sending the product for repair. In no event shall Powermatic be liable for any consequential or incidental damages whatsoever, arising from the loss of any programs, data or removable storage media.

Powermatic Distribution Pte Ltd reserves the right to change the warranty policies without prior notice.

Warranty does not apply to the following:

Any defect caused by the operation outside the usage parameters stated in the user documentation that is supplied together with the product.

Warranty is null and void if at any one time of the warranty period, any part or parts of the computer are replaced with a part or parts not by Powermatic or the unit has been modified or serviced by anyone other than by Powermatic and Powermatic authorized service provider.

Defects arising from wear and tear, natural disaster or any other causes and not due to original manufacturer defect.

Warranty is null and void if the product or the components in the opinion of Powermatic or its agents, are damaged as a result of careless handling, abuse, misuse, negligence, improper installation, failure to observe operating instructions.

Defects arising from preventive maintenance, such as conditioning hard disk, recovering data from software virus attacks, running hardware diagnostics tests and cleaning that is not carried out by Powermatic.

Powermatic makes no warranty cover on all bundled products, all accesssories and third party products such as cable, socket, mouse, speakers, keyboard, casing, software and free gifts etc. However, the third party suppliers or publishers may provide their own warranties directly to you.


Powermatic Distribution Pte Ltd will not be liable for any loss, damage or alteration to:
(1) third party hardware or software,
(2) programs, data or information stored,
(3) any loss or damage arising from the loss of use, loss of profits or revenue, or for any resulting indirect or consequential loss or damage.

Carry-in service and Powermatic Helpdesk are available at the following:

Powermatic Service Centre
135 Joo Seng Road #08-01
Singapore 368363
Operating Hours
Mon - Fri, 9am to 5pm
Closed on Saturday, Sunday & Public Holidays
Contact Number
Tel : (65) 6381 0130

For Technical Support:
Email: (support)


Please produce your record of purchase, i.e. sales invoice/receipt whenever your unit requires our service during the warranty period.

Any transportation, custom duties and insurance cost of the product to/from Powermatic are to be covered by purchaser.